Few of us genuinely look forward to feedback. Whether it’s a yearly performance review, or a job just done, most of us get anxious as the moment approaches. There’s a lot at stake, whatever side of the conversation you’re on.
When you’re giving feedback, you may worry about damaging the relationship: What if they take it the wrong way?
When you’re on the receiving end of feedback, self-worth is at stake. Am I good at my job? Is my position in the team secure?
When feedback is emotional loaded, we tread carefully. We shy away from hard conversations. In this environment, suspicion, resentment or disregard takes root. Left unaddressed, the problems become entrenched.
Why do so many of us struggle with feedback?
For many people, the reason we feel anxious is not knowing where to start. As managers, and as employees, we’re expected to give feedback, but rarely are we taught an approach that’s clear, effective and respectful.