This is a rough video stepping through some elements of the commitment cycle.

Leadership, management and the coordination of action are conversational activities. The video is a brief orientation to the conversations for action. It does not include the importance of moods and emotions to effective conversations in each phase. “The right conversation in the wrong mood is the wrong conversation”.

The leadership and management conversations introduced in this diagram are the backbone of high performing teams that deliver on “no surprises”. They are at the heart of Reflecting Power’s “Leadership and Collaboration through Powerful Conversations” offered to Branches and Sections in the APS, Schools and businesses.